Refund policy
30-Day Satisfaction Guarantee
We want you to feel confident trying Calm Nights. If you are not satisfied with your first order, you may request a refund within 30 days of receiving your order.
Our 30-day satisfaction guarantee applies to first-time purchases only and is limited to one refund per customer or household. This helps us keep the policy fair and prevent abuse.
To request a refund, please contact us at care@ariyasupplements.com with your order number and reason for the request. We may ask you to return the product or provide additional order information before a refund is approved.
Ariya Supplements reserves the right to deny refund requests that appear excessive, fraudulent, abusive, or outside the terms of this policy
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at care@ariyasupplements.com.